Privacy Policy

Last updated: March 19, 2025

Overview

Cerebpolip ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting and tax consulting services.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number, postal address)
  • Business information (company name, VAT number, business address)
  • Financial information necessary for accounting and tax services
  • Communication records and correspondence
  • Payment information for our services

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Operating system and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: Providing accounting, tax, and business advisory services
  • Communication: Responding to inquiries and providing customer support
  • Legal Compliance: Meeting regulatory requirements and professional obligations
  • Business Operations: Managing our client relationships and improving our services
  • Marketing: Sending relevant information about our services (with your consent)

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Contract: Processing necessary for performing our services
  • Legal Obligation: Compliance with tax and accounting regulations
  • Legitimate Interest: Business operations and service improvement
  • Consent: Marketing communications and non-essential cookies

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Professional Bodies: As required by accounting and tax regulations
  • Government Authorities: HMRC and other regulatory bodies when legally required
  • Service Providers: Trusted third parties who assist in delivering our services
  • Legal Requirements: When required by law or to protect our legal rights

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication systems
  • Regular security assessments and updates
  • Staff training on data protection and confidentiality
  • Secure document storage and disposal procedures

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain client relationships
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Generally, we retain client records for 6-7 years after the end of our professional relationship, in accordance with UK accounting and tax regulations.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request access to your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. Please see our Cookie Policy for detailed information about our use of cookies and how to manage your preferences.

9. International Transfers

Your personal information is primarily processed within the UK. If we need to transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Data Protection Officer: For data protection enquiries, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk